top of page

Remote Support Services & Enabling Technology 

At Health & Joy Services, we use innovative technology to enhance independence, safety, and quality of life—while keeping people connected to real support when they need it.

Our Remote Support Services combine assistive technology, enabling technology, and human oversight to support people receiving services in ways that are flexible, person-centered, and empowering.

What Are Remote Support Services? 

Remote Support Services use technology to provide monitoring, prompts, communication, and assistance—either as a standalone service or alongside in-person supports.

These services are designed to:

  • Promote independence

  • Increase choice and control

  • Enhance safety

  • Reduce unnecessary in-person staffing

  • Support people in real-time when needed

Assistive & Enabling Technology We Support

We work with individuals, families, and care teams to identify and implement technology that aligns with each person’s goals.

Examples include:

  • Smart home devices (door sensors, motion sensors, smart locks)

  • Video or audio check-ins

  • Emergency response systems

  • Medication reminders and health prompts

  • Environmental controls (lighting, temperature, appliances)

  • Communication tools and adaptive devices

  • Monitoring systems that respect privacy and dignity

How Remote Supports Work

  1. Person-Centered Planning – Technology is selected based on individual goals, abilities, and preferences

  2. Customized Setup – Tools are configured to support daily routines and safety

  3. Training & Orientation – Individuals and support teams receive guidance

  4. Ongoing Oversight – Remote staff monitor systems and respond as needed

  5. Continuous Review – Supports evolve as needs and goals change

Benefits of Remote & Technology-Enabled Supports

  • Greater independence and autonomy

  • Increased safety without constant in-person presence

  • Flexible support that adapts to daily life

  • Support during overnight or low-activity hours

  • Enhanced peace of mind for families

Who Can Benefit?

Remote Support Services may be appropriate for people who:

  • Live independently or semi-independently

  • Want to reduce in-person staffing hours

  • Benefit from prompts, reminders, or safety monitoring

  • Are transitioning toward more independence

  • Use technology comfortably or are interested in learning

Our Commitment

Technology will never replace human connection at Health & Joy Services.
Remote supports are used intentionally—to enhance, not replace, meaningful relationships and person-centered care.

Call to Action

Interested in learning if Remote Supports are right for you or your loved one?
Contact us to explore technology-enabled support options tailored to your goals.

bottom of page